Shipping policy

Shipping is free on every order.

• Processing: orders are processed within 1–2 business days (Monday to Friday, excluding public holidays).
• Delivery: most US orders arrive within 5–11 days after dispatch. Delivery to Canada, the UK, Australia and New Zealand typically takes 7–14 days.
• Tracking: a tracking number is emailed as soon as your order ships. Allow 24–48 hours for the first scan to appear.
• Address changes: contact support@ryvafresh.com within 12 hours of ordering. Once an order has shipped we cannot redirect it.
• Customs and duties: orders outside the US may be subject to local import duties or taxes, which are the responsibility of the recipient.
• Lost or delayed parcels: if tracking has not updated for 10 days, email us and we will investigate with the carrier and replace the order if it cannot be located.